After submitting a negative review, the store has 72 hours to solve your problem or independently refund funds to your FKwallet e-wallet. If the store does not respond or does not resolve the claim you have left within 72 hours, you will have the opportunity to submit this claim to FKwallet Arbitration, after which our specialists will decide on a refund.
(ATTENTION! If the store offers to close the claim and then solve the problem, do not agree! Renewal of the claim is not possible.)